Privacy

Takabaji Privacy Policy —
Your Data, Handled with Care

At Takabaji, your personal information is treated with the same seriousness as your account balance. This policy explains exactly what we collect, why we collect it, and how we keep it safe.

Last updated: January 2025

How Takabaji Protects Your Privacy

Six things every Takabaji player should know about how their personal data is handled on our platform.

Encrypted Data Storage

All personal and financial data stored by Takabaji is encrypted using industry-standard protocols. Your information is never stored in plain text and is accessible only to authorised systems and personnel.

No Data Selling

Takabaji does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Your information stays within the Takabaji ecosystem and its trusted service partners.

You Control Your Data

Takabaji players have the right to access, correct, or request deletion of their personal data at any time. Submit a request through our support team and we will respond within the timeframes required by applicable law.

Secure Transmission

Every connection between your device and Takabaji is protected by SSL/TLS encryption. This means your login credentials, payment details, and personal information are never transmitted in an unprotected state.

Defined Retention Periods

Takabaji only keeps your data for as long as it is needed — either to operate your account or to meet legal obligations. Once the retention period expires, data is securely deleted or anonymised.

Transparent Cookie Use

Takabaji uses cookies to improve your experience and analyse platform performance. We explain exactly which cookies we use and why — and you can manage your preferences at any time through your browser settings.

Takabaji Privacy Policy

This Privacy Policy describes how Takabaji ("we", "us", "the platform") collects, uses, stores, and protects the personal information of players and visitors ("you") who use the Takabaji website, mobile application, or any related services. By using Takabaji, you agree to the practices described in this policy. If you do not agree, please discontinue use of the platform.

1 Introduction

Takabaji is committed to protecting the privacy of every player who uses our platform. We understand that sharing personal information requires trust, and we take that responsibility seriously. This policy is written in plain language so that every player — regardless of their background — can understand exactly how their data is handled.

This Privacy Policy applies to all personal data collected through the Takabaji website at takabaji.vip, the Takabaji mobile application, and any other services or communications provided by Takabaji. It covers data collected during registration, gameplay, deposits, withdrawals, customer support interactions, and general browsing of the platform.

Takabaji operates in compliance with applicable data protection laws and follows internationally recognised best practices for data security and privacy. We review and update this policy regularly to reflect changes in our practices or in applicable regulations.

Note: This Privacy Policy should be read alongside Takabaji's Terms and Conditions and Responsible Gaming Policy, both of which form part of your overall agreement with Takabaji.

2 Data We Collect

Takabaji collects personal data in several ways — directly from you when you register or interact with the platform, automatically through your use of the site, and occasionally from third-party verification services. The types of data we collect include:

Category Examples How Collected
Identity Data Full name, date of birth, gender, nationality Registration form, KYC verification
Contact Data Email address, phone number Registration form, account settings
Financial Data Payment method details, transaction history Deposit and withdrawal processes
Technical Data IP address, device type, browser, operating system Automatically via cookies and server logs
Usage Data Pages visited, games played, session duration Automatically via analytics tools
Verification Data Government ID, proof of address, selfie KYC process, on request
Communication Data Support chat logs, email correspondence Customer support interactions

We only collect data that is necessary for the purposes described in this policy. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, or religious beliefs unless specifically required by law or regulatory obligation.

3 How We Use Your Data

Takabaji uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that are incompatible with the reasons it was originally collected. The primary purposes for which we use your data include:

  • Account management: Creating and maintaining your Takabaji account, verifying your identity, and managing your preferences.
  • Transaction processing: Handling deposits, withdrawals, and bonus credits accurately and securely.
  • Legal compliance: Meeting our obligations under anti-money laundering (AML) regulations, Know Your Customer (KYC) requirements, and other applicable laws.
  • Fraud prevention: Detecting and preventing fraudulent activity, unauthorised account access, and abuse of our platform or promotions.
  • Customer support: Responding to your enquiries, resolving disputes, and improving the quality of our support services.
  • Platform improvement: Analysing usage patterns to improve the performance, design, and features of the Takabaji platform.
  • Responsible gaming: Monitoring gameplay patterns to identify potential problem gambling behaviour and offering appropriate support tools.
  • Marketing communications: Sending you relevant promotional offers and updates — only where you have given consent or where we have a legitimate interest to do so. You can opt out at any time.

Takabaji does not use automated decision-making processes that produce legal or similarly significant effects on players without human review. Where automated tools are used for fraud detection or responsible gaming monitoring, a human review is always available upon request.

4 Legal Basis for Processing

Takabaji processes your personal data on one or more of the following legal grounds, depending on the specific purpose:

  • Contractual necessity: Processing required to fulfil our obligations under the Terms and Conditions you agreed to when registering — such as operating your account and processing transactions.
  • Legal obligation: Processing required to comply with applicable laws, including AML regulations, KYC requirements, and tax reporting obligations.
  • Legitimate interests: Processing carried out for purposes such as fraud prevention, platform security, and improving our services — where these interests are not overridden by your rights.
  • Consent: Processing based on your explicit consent, such as receiving marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.
Your right to object: Where Takabaji processes your data on the basis of legitimate interests, you have the right to object. Contact our support team and we will review your request promptly.

5 Data Sharing

Takabaji does not sell your personal data. We share your information only in the following limited circumstances, and only to the extent necessary for the stated purpose:

  • Payment processors: To facilitate deposits and withdrawals, your payment details are shared with our authorised payment service providers. These providers are contractually bound to handle your data securely and only for payment processing purposes.
  • Identity verification providers: To complete KYC checks, your identity documents may be shared with third-party verification services. These providers operate under strict data protection agreements.
  • Regulatory and law enforcement authorities: Where required by law, court order, or regulatory directive, Takabaji may disclose your data to relevant authorities. We will notify you where legally permitted to do so.
  • Fraud prevention agencies: To protect the platform and its players, we may share data with fraud detection and prevention services where there is a legitimate basis to do so.
  • Analytics providers: Aggregated, anonymised usage data may be shared with analytics platforms to help us understand how the platform is used and where improvements can be made.

All third parties with whom Takabaji shares personal data are required to maintain appropriate security standards and to use the data only for the purposes for which it was shared. Takabaji remains responsible for ensuring that these standards are upheld.

6 Data Retention

Takabaji retains your personal data only for as long as it is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The general retention periods we apply are:

  • Account data: Retained for the duration of your account and for a minimum of five years after account closure, in line with AML and regulatory requirements.
  • Transaction records: Retained for a minimum of five years from the date of the transaction, as required by financial regulations.
  • KYC documents: Retained for the period required by applicable law, typically five years from the end of the business relationship.
  • Support communications: Retained for up to three years from the date of the interaction, unless a longer period is required for dispute resolution.
  • Marketing preferences: Retained until you withdraw consent or request deletion, whichever comes first.

When data is no longer required, Takabaji securely deletes or anonymises it so that it can no longer be linked to any individual. We conduct regular reviews of the data we hold to ensure that retention periods are being applied correctly.

7 Your Rights

As a Takabaji player, you have a number of rights in relation to your personal data. These rights are not absolute and may be subject to certain conditions or limitations under applicable law, but Takabaji is committed to honouring them wherever possible.

  • Right of access: You can request a copy of the personal data Takabaji holds about you at any time.
  • Right to rectification: If any of your personal data is inaccurate or incomplete, you can request that we correct it.
  • Right to erasure: In certain circumstances, you can request that Takabaji delete your personal data. Note that some data must be retained for legal compliance reasons and cannot be deleted on request.
  • Right to restrict processing: You can ask Takabaji to limit how we use your data in certain situations — for example, while a dispute is being resolved.
  • Right to data portability: Where technically feasible, you can request that your data be provided to you in a structured, machine-readable format.
  • Right to object: You can object to processing based on legitimate interests or for direct marketing purposes at any time.
  • Right to withdraw consent: Where processing is based on your consent, you can withdraw that consent at any time without affecting prior processing.

To exercise any of these rights, contact Takabaji's support team at [email protected]. We will respond within 30 days of receiving your request. In complex cases, this period may be extended by a further 60 days, and we will notify you if this is the case.

8 Cookies and Tracking

Takabaji uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. A cookie is a small text file placed on your device when you visit a website. Cookies do not contain viruses and cannot access other files on your device.

The types of cookies Takabaji uses include:

  • Essential cookies: Required for the platform to function correctly. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
  • Functional cookies: Remember your preferences such as language settings and display options to provide a more personalised experience.
  • Analytics cookies: Collect anonymised data about how players use the platform — such as which pages are visited most often — to help us improve the site.
  • Marketing cookies: Used to deliver relevant promotional content. These are only activated where you have given consent.

You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the Takabaji platform. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.

9 Security Measures

Takabaji takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. Our security practices include:

  • SSL/TLS encryption for all data transmitted between your device and Takabaji's servers.
  • Encryption of sensitive data at rest, including financial information and identity documents.
  • Strict access controls ensuring that only authorised personnel can access personal data, and only to the extent required for their role.
  • Regular security audits and penetration testing conducted by independent third parties.
  • Two-factor authentication options available to all players to protect account access.
  • Continuous monitoring of our systems for suspicious activity or potential security incidents.

Despite these measures, no system is completely immune to security risks. In the event of a data breach that is likely to result in a risk to your rights and freedoms, Takabaji will notify you and the relevant authorities as required by applicable law, without undue delay.

Your role in security: You also play a part in keeping your data safe. Use a strong, unique password for your Takabaji account, enable two-factor authentication, and never share your login credentials with anyone.

10 Children's Privacy

Takabaji is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps, and we reserve the right to request proof of age at any time.

If Takabaji becomes aware that personal data has been collected from a person under 18, we will take immediate steps to delete that data and close the associated account. Any winnings or balances held in an underage account will be forfeited in accordance with our Terms and Conditions.

If you believe that a minor has registered on Takabaji, please contact our support team immediately at [email protected] so that we can investigate and take appropriate action.

11 Third-Party Services

The Takabaji platform integrates with a number of third-party services to deliver a complete gaming experience. These include game providers, payment processors, identity verification services, and analytics tools. Each of these third parties operates under their own privacy policies and data protection practices.

While Takabaji carefully selects its third-party partners and requires them to meet appropriate data protection standards, we are not responsible for the privacy practices of external services. We recommend reviewing the privacy policies of any third-party services you interact with directly.

Takabaji does not embed third-party social media plugins or advertising networks that would allow those parties to track your activity on our platform without your knowledge.

12 Changes to This Policy

Takabaji may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes that materially affect how we use your personal data, Takabaji will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of the platform after the updated policy has been published constitutes acceptance of the revised terms.

We encourage you to review this page periodically to stay informed about how Takabaji protects your privacy. If you have any concerns about changes to this policy, please contact our support team before continuing to use the platform.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way Takabaji handles your personal data, please get in touch with us. Our team is available 24 hours a day, 7 days a week.

  • Email: [email protected]
  • Live Chat: Available directly within your Takabaji account dashboard.
  • FAQ: Visit our FAQ page for answers to common questions about accounts, data, and privacy.

For data access requests, correction requests, or deletion requests, please email us with the subject line "Data Request" and include your registered email address and the nature of your request. We will acknowledge your request within 72 hours and provide a full response within 30 days.

Tip: Before contacting support, check our FAQ — many common privacy and account questions are answered there in detail and you may get a faster answer.
Safe and Secure

Play with Confidence on Takabaji

Your data is protected, your transactions are encrypted, and your privacy is respected. Join hundreds of thousands of players across Bangladesh who trust Takabaji every day.